Mohamed M. Hafez M. AbdElRahman

IS Support Engineer

The ideal candidate will be responsible for supporting and maintaining internal computer systems, desktops, laptops, servers and peripherals. S/he also provides Windows desktop applications’ technical support and a wide range of technical services including application troubleshooting and networking and provides end user training/assistance when required. Works closely with different levels of the Technical Support and Engineering teams, with excellent online documentation and efficient support ticketing process to end users.

Skills

- Bachelor’s degree, preferably in Computer Science 
- 0-2 years of experience 
- Technology related certification (MCITP\MCSE) is preferred 
- Excellent knowledge in Network Management

http://careers.itworx.com/en/job/is-support-engineer-in-egypt-3272423/