E-Government

Dali, H., and K. Shaalan, "Knowledge Sharing Through E-Government Portal", The 11th International Knowledge Management in Organizations Conference (KMO '16), Germany, 25 July, 2016. Abstracta34-dali.pdf

The advent of technology has changed the way of government to communicate with its stakeholders by incorporating the notion of e-government based on web-portal. These web-portals whereas identified successful in communicating with the stakeholders also played a vital role in sharing and managing knowledge. Based on this notion, this article is concerned with the role of e-government portal in sharing knowledge and the way through which this portal increases the efficiency of entire public sector. In the same instance, the K-ACT model of internet portal is analyzed to identify the features that make a web-portal best and perfect. In this article, we conducted a literature review and focused our attention on analyzing the e-government portals of four countries i.e. China, Hong Kong, Beijing and Turkish Municipalities. For the analysis and comparison purposes, the checklist of K-ACT model is used. The findings revealed that the e-government portal of these countries is not fully matched with the features as described in K-ACT, which ultimately affect the knowledge management and sharing practices in the region. Therefore, recommendations are made to improve the existing portal for knowledge sharing so that citizens can take more knowledge benefits from the e-government portals.

AlNuaimi, M., K. Shaalan, M. Alnuaimi, and K. Alnuaimi, "Barriers to Electronic Government Citizens' Adoption: A Case of Municipal Sector in the Emirate of Abu Dhabi", The International Conference on Developments in eSystems Engineering (DeSE’11), Dubai, United Arab Emirates, 8 December, 2011. Abstracte-gov.pdf

The advances in information and communication technologies have changed the way the governments interact with their citizens. The development of the internet and its vast capabilities played a vital role in this change. According the UN report 2010, the UN e-Government development index of the world rated United Arab Emirates in 49 which comes late 17 places than 2008 ranking. During 2008 the UAE ranked in 32. Therefore, it can be seen that UAE is having some troubles in citizens’ adoption of the e-Government. In this paper, we will examine the key berries to the use of the e-Government services by citizens through testing the effect of 11 independent variables on the citizens’ use of e-Government in municipal of Emirate of Abu Dhabi.