@article {kassem2012heuristic,
	title = {A heuristic method for solving reverse logistics vehicle routing problems with time windows},
	journal = {International Journal of Industrial and Systems Engineering},
	volume = {12},
	number = {2},
	year = {2012},
	note = {n/a},
	pages = {207{\textendash}222},
	publisher = {Inderscience},
	abstract = {n/a},
	author = {Kassem, Sally and Chen, Mingyuan}
}
