@proceedings {galal-edeen_evaluation_????,
	title = {An Evaluation Approach for Multi-Channel e-Government Services},
	journal = { 8th European Conference on e-Government},
	year = {2008},
	note = {<p>n/a</p>
},
	pages = {241-250},
	publisher = {Academic Publishing Limited, UK},
	address = {Ecole Polytechnique, Lausanne, Switzerland},
	abstract = {<p>n/a</p>
},
	author = {Galal-Edeen, Galal Hassan and Abdel-Fattah, Manal Abdel-Kader}
}
