@inbook {sharrock_organizational_1996,
	title = {Organizational {Innovation} and the {Articulation} of {Design} {Space}},
	booktitle = {Design {Rationale}: {Concepts}, {Techniques} and {Use}},
	year = {1996},
	note = {n/a},
	pages = {429{\textendash}451},
	publisher = {Lawrence Erlbaum Associates},
	organization = {Lawrence Erlbaum Associates},
	address = {New Jersey},
	abstract = {<p>gap between hard and soft approaches</p>
},
	author = {Sharrock, Wes and Anderson, Bob},
	editor = {Moran, Thomas P. and Carroll, John M.}
}
