@article {carroll_involving_2002,
	title = {Involving users in the design and usability evaluation of a clinical decision support system},
	journal = {Computer Methods and Programs in Biomedicine},
	volume = {69},
	year = {2002},
	note = {n/a},
	pages = {123{\textendash}135},
	abstract = {<p>Aim: To design and evaluate a clinical decision support system (CDSS) to support cardiovascular risk prevention in type 2 diabetes. Methods: A preliminary requirements specification and three prototype CDSS interface designs were developed. Seven patients and seven clinicians conducted {\textquoteleft}usability tests{\textquoteright} on five different task scenarios with the CDSS prototypes to test its effectiveness, efficiency and {\textquoteleft}user-friendliness{\textquoteright}. Structured, qualitative questions explored their preferences for the different designs and overall impressions of clinical usefulness. Results: Patients and clinicians were enthusiastic about the CDSS and used it confidently after a short learning period. Some patients had difficulty interpreting clinical data, but most were keen to see the CDSS used to help them understand their diabetes, provided a clinician explained their results. Clinicians{\textquoteright} main concern was that the CDSS would increase consultation times. Changes suggested by users were incorporated into the final interface design. Conclusion: We have successfully incorporated patients{\textquoteright} and clinicians{\textquoteright} views into the design of a CDSS, but it was an arduous process.</p>
},
	keywords = {Cardiovascular risk, Clinical decision support systems, Evaluation, Usability},
	author = {Carroll, Carmen and Marsden, Phil and Soden, Pat and Naylor, Emma and New, John and Dornan, Tim}
}
