@conference {sommerville_integrating_1993,
	title = {Integrating ethnography into the requirements engineering process},
	year = {1993},
	note = {n/a},
	pages = {165{\textendash}173},
	abstract = {n/a},
	author = {Sommerville, Ian and Rodden, Tom and Sawyer, Pete and Bentley, Richard and Twidale, Michael},
	editor = {Fickas, Stephen and Finkelstein, Anthony}
}
