@inbook {hirschheim_information_1987,
	title = {Information {Systems} {Evaluation}: {Myth} and {Reality}},
	booktitle = {Information {Analysis}: {Selected} {Readings}},
	year = {1987},
	note = {n/a},
	pages = {367{\textendash}380},
	publisher = {Addison-Wesley},
	organization = {Addison-Wesley},
	address = {Wokingham},
	abstract = {<p>eval is subjective, has been directed towards tools and techniques \&amp; away from understanding, non-technical criteria must be included, current eval neglects social aspects, a paradigm shift is needed</p>
},
	keywords = {formal \& informal evaluation},
	author = {Hirschheim, R. and Smithson, S.},
	editor = {Galliers, R.}
}
