@article {fitzgerald_achieving_1990,
	title = {Achieving flexible information systems: the case for improved analysis},
	journal = {Journal of Information Technology},
	volume = {5},
	year = {1990},
	note = {n/a},
	pages = {5{\textendash}11},
	abstract = {<p>data \&amp; functions are both likely to change</p>
},
	author = {Fitzgerald, G.}
}
