Esraa Karam
Assistant Lecturer
1 Gamaa Street, Giza, Egypt, 12613
(email)
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experimental research
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Karam, E., Alexander M., & Kumar V.
(2019).
Customer Engagement Marketing (CEM) framework: a strategic perspective
.
16th International Research Symposium on Advancing Service Research and Practice.
2.
Tags
artificial intelligence
(1)
consumer behaviour
(1)
customer engagement
(3)
customer engagement behaviour
(2)
Egypt
(1)
engagement marketing
(2)
engagement value
(1)
experimental research
(1)
new-age technologies
(1)
retailing
(1)
social innovation
(1)
switching behaviour
(1)
telecommunications
(1)
Recent Publications
New-age technologies-driven social innovation: What, how, where, and why?
Customer Engagement Marketing (CEM) framework: a strategic perspective
Exploring customer engagement marketing (CEM) and its impact on customer engagement behaviour (CEB) stimulation
Investigating customer engagement behaviour and its impact on customer engagement value: a conceptual framework
Factors affecting the switching behaviour for mobile service users in Egypt
more