Ghoniem, A. I., Alyaa A. A. El-Salam*, and A. H. Yousef,
"Relationship between Effective Customer Knowledge Management and Customer Satisfaction at Commercial Banks in Egypt",
5th Asia-Pacific Business Research Conference , , Kuala Lumpur, Malaysia, 17-18 February , 2014.
Ghoniem, A. I., and N. H. El-Tabie,
" Ghoniem, A I and El-Tabie, N H, (2014), “Effect of Internal Marketing Adoption on the Performance of the Commercial Banks in Egypt”",
World Journal of Social Sciences, vol. 4, no. 3, pp. 97 – 116., vol. vol. 4, issue no. 3, pp. pp. 97 – 116., 2014.