@conference {23960,
	title = {Enabling the Co-Creation of E-Services Through Enhancing the E-Service Quality: The Case of the Egyptian Telecommunication Sector},
	booktitle = {2013 AMA Summer Educators{\textquoteright} Proceedings Innovating and Collaborating in a Global Marketplace},
	year = {2013},
	month = {7-9 August},
	address = {Boston, MA- USA},
	author = {Abeer A. Mahrous and Tamer H. Elsharnouby}
}
