service co-creation

Mahrous, A. A., and T. H. Elsharnouby, "Enabling the Co-Creation of E-Services Through Enhancing the E-Service Quality: The Case of the Egyptian Telecommunication Sector", 2013 AMA Summer Educators’ Proceedings Innovating and Collaborating in a Global Marketplace, Boston, MA- USA, 7-9 August, 2013.