Hossam Abuelwafa
Graduate Teaching Assistant - Faculty of Commerce - Cairo University
(email)
Abuelwafa, H.,
Performance Evaluation in Call Centers: An Investigation into the Use of Analytics Tools
,
, St. Louis - Missouri, Washington University in St. Louis - John M. Olin Business School, 2014.
Performance Evaluation in Call Centers: An Investigation into the Use of Analytics Tools
Publications
Bio
Classes
