Systems for Management Support I

Course Outline:

 The course is structured in three basic modules. The first module discusses the theoretical aspects of the decision making processes. The second one comprises the decision support systems. The third module deals with the multi-criteria decision models in detail. The detailed content of each module follows.

Module 1 - Theory of Decision Making
  • Managers and decision making, Simon's model
  • Methodology of decision making
  • Decision making under risk and uncertainty
  • Individual and group decision making

Module 2 - Systems for Decision Making

  • Structure of decision support systems
  • Data management
  • Models and simulation
  • Perspectives of decision support systems

Module 3 - Multi-criteria Decision Making

  • Overview of the existing methods
  • AHP method
  • ANP method

Other multi-criteria methods and models

Literature:

  • Marakas, G. M.: Decision Support Systems in the 21st Century, Prentice – Hall, 1999
  • Turban, E., Aronson, J.E.: Decision Support Systems and Intelligent Systems. 5th edition. Prentice – Hall, 1998
  • Turban, E.: Decision Support and Expert Systems. 5th edition. Prentice – Hall, 1998
  • Sprague, R.H., Watson, H.J. eds.: Decision Support Systems: Putting Theory into Practice. Prentice-Hall,1986
  • Power, D.J.: Decision Support Systems: Concepts and Resources for Managers. Quorum Books 2002
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